Our terms

Agreement

ShareThis.Video is provided by Virtual Innovation Group Limited, a New Zealand registered company. By creating an account or using the service you agree to these terms. If you are agreeing on behalf of a business, you confirm you are authorised to do so.

Your account

• Keep your login details secure. You are responsible for what happens under your account.
• An account covers one adviser. If you have several advisers in your business, talk to us and we will sort out the right arrangement.
• Tell us promptly if you think someone else has gained access to your account.

How you may use our videos and content

While your subscription is active we grant you a non-exclusive, non-transferable licence to use our videos and content to market and explain your own advice business. That includes your newsletters, your website, your social media, your email signature and your one to one client communication.

You may not:

• Resell, sublicense or distribute the content as a product of your own.
• Share your account or the content with another advice business that is not a paying customer.
• Edit the videos in a way that changes their meaning, or remove branding we have applied.
• Claim the content as your own original work.

The content remains our intellectual property. Your logo, your branding and anything you write remain yours. You grant us only the permission we need to display them in your newsletters and landing pages.

If you stop being a customer, the licence ends. Newsletters you have already sent are already out in the world and we are not asking you to claw those back.

Use of our content is at your own risk

Our videos and written content are general information only. They are not financial advice, legal advice or tax advice, and they are not a recommendation about any particular product or provider.

We do our best, where reasonably possible, to make sure our content is accurate and appropriate for New Zealand at the time it is produced. Even so, law, regulation, product terms and market practice change, and content that was accurate when made may not stay that way.

You use our content at your own risk, and you are responsible for deciding whether it is suitable before you send it to your clients. You know your clients and your obligations, and we do not.

If you are a financial adviser

You remain solely responsible for meeting your own regulatory obligations, including your duties under the Financial Markets Conduct Act 2013 and your disclosure obligations. Nothing we provide replaces your own compliance process, and using our content does not transfer any of your obligations to us.

The disclosure wording in the newsletter footer is a starting point that you must check against your own licence and circumstances. Please review it before your first send.

Acceptable use

You agree not to use the service to:

• Send unsolicited commercial email, or anything that would breach the Unsolicited Electronic Messages Act 2007.
• Send anything misleading or deceptive, or that would breach the Fair Trading Act 1986.
• Upload material you do not have the rights to, or anything unlawful or offensive.
• Attempt to break, overload or gain unauthorised access to the service.

You are responsible for having permission to email the people on your list.

Availability

We aim to keep the service running and available, but we do not promise it will be uninterrupted or error free. We may need to take it down for maintenance, and we will give notice where we reasonably can.

The service depends on third parties such as our hosting provider and Mailchimp. We are not responsible for outages or changes on their side, though we will do what we reasonably can to help.

Our responsibility to you

If you use the service for the purposes of a business, the guarantees in the Consumer Guarantees Act 1993 do not apply, and you agree to that exclusion under section 43 of that Act. You also agree that sections 9, 12A and 13 of the Fair Trading Act 1986 do not apply, as section 5D of that Act allows where both of us are in trade and it is fair and reasonable to agree to it. Nothing in these terms limits any right you have that cannot lawfully be excluded, and if you are not in trade none of this applies to you.

To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, lost business, lost data or loss of goodwill. Where we are found liable despite this, our total liability is limited to the amount you paid us in the three months before the event giving rise to the claim.

Ending your subscription

There is no long term contract. You may cancel at any time with one month of notice, and there is a 30 day money back guarantee for new customers. The detail is in our terms of trade.

We may suspend or close an account that breaches these terms, or where fees remain unpaid after we have asked. Where it is reasonable to do so, we will contact you first.

Changes to these terms

We may update these terms from time to time. If a change materially affects you we will give account holders reasonable notice by email. Continuing to use the service after that means you accept the updated terms.

Which law applies

These terms are governed by New Zealand law, and the New Zealand courts have non-exclusive jurisdiction over any dispute.

If something goes wrong, please talk to us first. Most things are quicker to sort out with a phone call.